Free Shipping And Free Returns

Payment Policy

Store: BoardGameGeekStoreMall

We aim to make payment simple, secure, and transparent. All prices on https://boardgamegeekstoremall.my are listed in U.S. dollars (USD) unless otherwise stated.

Payment MethodAcceptedNotes
VisaYesCredit or debit cards processed through a secure payment provider
MasterCardYesCredit or debit cards processed through a secure payment provider
PayPalYesPayPal account or eligible PayPal payment methods

Payment Authorization
When you place an order, your payment method may be authorized for the order total. The final charge is generally completed when your order is processed or shipped. If your order is canceled or cannot be fulfilled, we will release or refund the authorization according to your payment provider’s rules.

No Extra Payment Fees
We do not charge additional fees for using Visa, MasterCard, or PayPal. However, your bank or payment provider may apply its own fees, currency conversion charges, or international transaction fees. Those fees are outside our control.

Payment Security
Payment information is processed by third-party payment processors that use industry-standard security measures. We do not store full credit card numbers on our servers.

Failed or Declined Payments
If a payment is declined or fails, we may contact you to update payment information. Orders with unresolved payment issues may be canceled. We reserve the right to refuse or cancel orders that appear fraudulent or unauthorized.

Refunds
Refunds are issued to the original payment method. Once we receive and inspect an eligible return, we process the refund within 1–2 business days. Your bank, card issuer, or PayPal may take an additional 7–10 business days to post the refund.

Contact
Email: info@boardgamegeekstoremall.my
Phone: +1 630-220-3547
Hours: Monday – Friday, 9:00 AM – 6:00 PM (CT)