Contact
We are here to help. Please use the contact details below for order questions, shipping questions, returns, payment issues, privacy requests, or general support.
| Contact Method | Details |
|---|---|
| Website | https://boardgamegeekstoremall.my |
| info@boardgamegeekstoremall.my | |
| Phone | +1 630-220-3547 |
| Business Address | 3121 Marion Ave, Melrose Park, IL 60164, United States |
| Returns Address | BoardGameGeekStoreMall – Returns Department, 3121 Marion Ave, Melrose Park, IL 60164, United States |
| Business Hours | Monday – Friday, 9:00 AM – 6:00 PM (CT) |
| Response Time | We aim to respond within 1 business day during business hours |
For return requests, please include your order number, the item you wish to return, and the reason for the return. For damaged or defective items, please include photos. For shipping questions, please include your tracking number if available. For privacy requests, please use the subject line “Privacy Request.”
We do not provide in-person customer service at the business address. Please contact us by email or phone before sending any return or correspondence.